Contact us to discuss your project | Timing agreed for each project

Questions and answers

Before we start planning

Brief answers to common questions about planning made-to-measure furniture.

Where should I start with made-to-measure furniture?

Tell us about the room, what you need, and the atmosphere you want. A floor plan, inspiration images, and an approximate timeline are helpful, but an initial idea is enough to begin.

Do we need to measure the room ourselves?

Approximate dimensions or a floor plan are enough for an initial conversation. We agree on precise measurements and how they will be taken based on the project.

How do I choose materials and finishes?

We discuss each material’s appearance, everyday use, and care. The final choices are confirmed in the project; available samples can be viewed and compared.

What affects the project price?

The price depends on the project scope and dimensions, selected materials and hardware, construction complexity, delivery, and installation.

When should I choose appliances?

Choose and confirm built-in appliance models before approving the project. This lets us check cabinet openings, connections, and required clearances.

How long does production take?

Production and delivery usually take an indicative 6–12 weeks. Timing depends on the agreed project and is confirmed when the order is arranged.

What should be ready before installation?

The finishing work and connections agreed in the project should be complete. Before installation, we will discuss access, room readiness, and practical arrangements.

Can I see material samples?

Yes. We can discuss samples during a consultation and review them for your project. Availability depends on the material selected.

How are warranty terms determined?

Warranty terms, responsibilities, and duration are discussed and set out in the contract for the specific order.